Cipher', 'Cipher Escape Rooms' and 'Formula Fast Karting' are trading names of Formula Fast Limited.

1. Release & Waiver of Liability, Assumption of Risk and Indemnity

1.1. You participate at your own risk or at your parent/guardian’s risk if you are under 16 years old.

1.2. Cipher will not be held liable for any accidents, or injuries sustained through involvement in this activity.

1.3. Cipher reserves the right to refuse service or participation to anyone whom we consider a risk to the safety of themselves or anyone else on the premises.

1.4 Cipher will not be held liable for loss or damage of participant property whilst on the premises.

2. Age & Capacity Restrictions

2.1. The minimum age to participate is 12 yrs old.

2.2. Room capacity is minimum 2 persons and maximum 6 persons per room. There must always be at least 1 participating adult in the room if any juniors (under 16) are also participating. Cipher may limit capacity at any stage without notice.

2.3. If you are acting in loco parentis for children that are not your own, by signing the waiver you guarantee that the children’s’ parents are aware that they are participating in this activity and are aware of the risks involved.

2.4. Children under the age of 16 must be accompanied by a responsible adult who must remain on the premises for the duration of the child’s stay and are responsible for the supervision of that child.

2.5. Proof of age may be asked for to confirm adherence to the age restrictions above.

3. Clothing and Equipment

3.1. You must wear suitable clothing for the activity. Comfortable clothes and footwear are recommended. You may not wear clothing or footwear that poses a risk to yourself or the equipment, for example high heels.

3.2. You understand and accept that the nature of the activity may result in unintentional damage to your clothes and footwear, for which Cipher is not liable.

3.3. Mobile phones, communication and recording devices are prohibited in our Escape Rooms. If permission is given to take a mobile phone into the room, you are required to leave the room to use it.

4. Alcohol and Drugs

4.1. You confirm that you are not under the influence of drugs.

4.2. If you are suspected to be under the influence of drugs or excessive influence of alcohol, you may be prevented from participating at the discretion of the venue staff, for the safety of themselves and others. You will forfeit any fees paid.

4.3. Staff are only permitted to serve alcohol from our licenced bar. Proof of age may be required.

4.4. Guests are requested to drink and behave responsibly in common areas for the safety and comfort of other groups who may be enjoying the facilities.

5. Medical Restrictions

5.1. You confirm that you do not have a medical condition that would prevent you from taking part in the activity. Gameplay may include physical challenges, and special effects such as flashing lights, reduced visibility, smoke, small spaces and loud noises.

5.2. Wheelchair users may be accomodated on request, subject to acceptance of the limitations detailed in 5.5.

5.3. You confirm that you understand and accept the risk of injury in any physical activity, are in generally good health and do not have a medical condition that could be exacerbated by participation.

5.4. You have told us of any other/specific medical conditions that may be of concern so we can advise you whether it is appropriate for you or others in your group to participate. These include, but are not limited to: heart conditions, back injuries, epilepsy, amputations/artificial limbs, hearing or sight impairments, or any form of mental or physical impairment.

5.5. You understand that although Cipher aims to accomodate medical conditions as far as feasible, adjustments to the activity are not always possible. Some/all parts of the activity may not be appropriate for participants with certain medical conditions.

6. Behaviour and Adherence to Rules

6.1. You will listen carefully to the Briefing that you will be given and abide by the rules and guidelines laid out, as well as instructions from staff during your visit.

6.2. You understand that failing to arrive at the specified arrival time may result in your event being cancelled and payments forfeited.

6.3.You understand that Cipher expects participants to adhere to its rules to ensure the safety of all participants and staff, and that failure to adhere to these rules (deliberately or otherwise) will result in removal from the premises.

6.4. We reserve the right to terminate the activity or remove participants early if we consider the safety of themselves or others is compromised.

6.5. You understand that gameplay does not require exceptional force and agree to treat the room, props, furniture and equipment with respect. You understand that any damage must be paid for.

6.6. Anti-social behaviour before, during or after the activity will result in removal from the premises.

6.7. You will not be refunded or compensated if you are removed from the premises or your activity is terminated early.

7. Data Collection & Privacy

7.1. You agree to your data being used in accordance with our Privacy Policy

Vouchers & Special Offers

  • Vouchers valid until expiry date marked on the voucher
  • Certain restrictions may apply when booking. Bookings in which you intend to redeem your voucher must be made with reasonable notice, and you understand that our time slots are reserved on a first come, first served basis
  • Vouchers are not exchangeable for cash and may not be resold
  • Vouchers are single use only and non-refundable
  • Vouchers cannot be used in conjunction with any other offer
  • Vouchers, and the full voucher number, must be quoted when booking
  • Voucher must be presented on arrival and must match details provided when booking.
  • Promotional discount flyers, vouchers or coupons are not to be used with any other special offer or membership discount.
  • Promotional discount flyers, vouchers or coupons that are available to the public at the venue may only be used for bookings on subsequent days.
  • Participants/voucher holders are expected to conform to all other Cipher Terms & Conditions
  • Membership discounts cannot be used with any other special offer.
  • Email offers are only applicable to NEW bookings made after the time the email was sent.



  • For all bookings payment is required to secure your event in the calendar.
  • All payments and deposits are non-refundable, non-transferable.
  • Payments are made online, by phone or in person. We accept most credit/debit cards, and cash is accepted at the venue. Cheques and BACS payments must have cleared our account at least 7 working days prior to your event.
  • Full payment is normally required at the time of booking. Deposit options may be available by request, but are offered at our discretion. Any outstanding balances must be settled before your event can begin.
  • Once confirmed by us, your payment secures your booking for a specific time, and constitutes a binding contract between yourself/your group and Formula Fast. You are responsible for verifying that the details of your booking are accurate at the time of payment.
  • A payment also acts as confirmation that you have read, understood and will adhere to the Terms & Conditions.
  • If your participant number decreases from the amount stated when booking, you are not entitled to a refund. We incur costs preparing for your event, and once reserved we turn away other potential bookings.
  • If your participant number increases from the amount stated when booking, an additional payment is required to reserve each additional participant. We will always do our best to accommodate extra participants but cannot guarantee additional spaces at short notice
  • We reserve the right to recover our costs, for example in the event of non-attendance or non-payment, by billing you or charging your credit/debit card using the details you provided when booking. We will take action to recover any outstanding debts if necessary.
  • For any changes to your booking, please get in touch as far in advance as possible. The more notice we have, the higher the likelihood we will be able to assist.
  • All prices inclusive of VAT. Prices are subject to change without notice.


  • We run a very tight schedule due to popularity. You understand that you are booking a time slot and that failure to arrive at the specified arrival time may result in your event being cancelled and payments forfeited.
  • Standard arrival time is at least 15 minutes prior to the event start time unless otherwise stated.
  • All Participants must view the Briefing which will take place before the event. Late arrivals may not omit this part of the process, as it includes mandatory safety information.

Food & Drink

  • You are not permitted to bring food and drink onto the premises without prior permission. A cover charge may apply if you wish to arrange your own catering for an event.
  • Snacks, drinks and confectionary may be purchased at Cipher or the main venue (Formula Fast Karting). Hot food may be served subject to availability on the day. Full catering can be provided as part of your event but this must be pre-booked.

Session Timings

  • You have up to 60 Minutes, once inside the Escape Room, to complete the activity. This begins at the time stated on your booking, unless otherwise stated. Late arrivals are not entitled to additional time.
  • Occasionally you may experience a delay due to essential room maintenance both during and in-between bookings. This may be necessary for a number of reasons, for example unexpected damage to props or equipment by a participant. We will always endeavour to complete work as quickly as possible to minimise disruption.


  • Should you cancel an event after a payment has been paid and a time reserved, you will forfeit any payments made. All payments and deposits are non-refundable, non-transferable.
  • If your participant number decreases from the amount stated when booking, you are not entitled to a refund. Unfortunately our costs are mainly incurred in preparing your event, and once reserved we turn away other potential bookings. This is the same for most limited-capacity services.
  • However, we’ll always try and be as flexible as possible. If you think you may have an issue keeping to any of your booking terms, get in touch as far in advance as you can and we’ll do our best to help.
  • If an event has to be cancelled by us due to circumstances outside of our control, we will try to inform you at the earliest opportunity and will rebook you, if appropriate, on another day. However, payments cannot be refunded and no claims will be accepted relating to costs incurred as a result of a cancellation.


Collection of Personal Details

  • Formula Fast Ltd is the data controller of the information collected on this site. Our nominated representative dealing with data protection issues is Phil Stanley, Formula Fast, Bond Estate, Bond Avenue, Milton Keynes, MK1 1JJ.

Who do we collect data from?

  • Drivers and participants in events hosted or managed by us
  • People who have booked or enquired with us
  • People who use our website

How is this data collected?

  • For drivers/participants, via our ‘Online Registration’ form on our website or using our in-house Registration Kiosks, and via on-site CCTV and video recording
  • For people who have booked or enquired with us, via our online enquiry forms on our website, or through direct correspondence over phone or email
  • For Online Booking, via our online booking portal
  • For our website, using analytic tools to analyse trends, administer the site, track anonymous users’ movements and gather broad demographic information for aggregate use. IP addresses are not linked to individuals.

What is this data used for?

  • To ensure that we have a definitive record of who has read and completed our ‘Terms & Conditions’ and ‘Release & Waiver of Liability, Assumption of Risk and Indemnity’ before being allowed to drive on the circuit or participate in events held at/by Cipher and Formula Fast.
  • To keep an accurate record of drivers/participants in race events, for the purposes of race timing and classification
  • To publish detailed race data to our online scoreboards, leaderboards and race result database
  • To provide insurers an accurate record of who has participated, their details, and the date/time and nature of the activity
  • To communicate with people regarding their booking or enquiry, before and after their event
  • To facilitate payments so that we can complete a booking or order
  • To ensure that drivers/participants meet the criteria for taking part in our race events, such as minimum age and parental/guardian consent
  • To protect our business, employees and the public from fraudulent or criminal activity
  • To provide tailored marketing communications to people with a legitimate interest in our products and services


  • We only send marketing information – offers and details of things we think you might find interesting – to people with a legitimate interest in our products and services, for example those who have participated, booked or enquired with us.
  • Our data collection points (detailed above) may optionally allow you to enter additional details or opt in so that you can receive marketing information from us. You can choose to only enter the basic details required by that collection point – opting in to marketing communications is always optional.
  • You can update your preferences, opt-out or unsubscribe from marketing communications at any time. The option to do this will be available on all communications.

Storage and review of data

  • All data will be kept in accordance with GDPR best practice and is reviewed periodically (at least annually) to ensure that we still need your data for the purposes outlined above. Any data no longer required will be removed.
  • We may export your data outside the European Union, but only to ensure that we have a secure backup of said data. We will only export your data outside the European Union as long as we can be sure that your data is being held securely in a territory where there is mandatory protection of your data rights to a similar level that applies in the UK and European Union.
  • Before providing any third parties with access to any data, we always ensure that the provision of such data is necessary and appropriate and always require that such third parties confirm their compliance with GDPR and that their use of and storage of data complies with GDPR and with our own Privacy Policy.
  • For the purposes of fraud prevention, it may be necessary for us to temporarily retain your payment details under secure storage when you book with us. These are automatically deleted after 30 days. We do not share your financial details with any 3rd parties.


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